Terms of Use


Welcome to Karyna Zubalenok’s online space, your source for courses, created to enhance your mobility and flexibility. Before you start exploring, please take a moment to read and agree to our straightforward Terms of Use. We appreciate your careful consideration.


Our services are provided by ZUBALENOK D.O.O., a company registered in Croatia, with its registered office at Pantovčak 42, 10000 Zagreb, Croatia, 6024793.


Acceptance of Terms

By accessing or using Karyna Zubalenok’s website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our website.


Use of the Website

Eligibility: You must be at least 18 years old to use this website. By using the website, you confirm that you are 18 years of age or older.


Account Registration: To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.


User Content: You may submit reviews, comments, and other content. By submitting content, you grant Karyna Zubalenok a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.


Product Information

Exclusive product: Karyna Zubalenok offers exclusive courses. All images, descriptions, and specifications are provided for informational purposes only.


Pricing: All prices are in Euro and are subject to change without notice. Karyna Zubalenok reserves the right to modify, suspend, or discontinue the sale of any product at any time.


Limited Editions: Some items may be offered in limited quantities, and availability is not guaranteed. Karyna Zubalenok reserves the right to limit the quantity of items purchased per person or per order.


Ordering and Payments

Order Confirmation: Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order but serves as acknowledgment of receipt.


Payment: Payment is required at the time of purchase. We accept Stripe (Mastercard, Visa, American Express, Discover, and all transactions are processed securely.


Cancellation: Orders may be canceled within 24 hours of placement. After this period, cancellations may not be possible, and the standard return policy applies.


Shipping and Delivery

Shipping Policies: Karyna Zubalenok’s course is a digital product, so there is no shipping involved - you can start learning online immediately.


Returns and Exchanges

Return Policy: Karyna Zubalenok accepts returns. You can contact us at any time and for any reason, and we will refund you your money. We offer a 100% refund if the customer contacts us within 14 days.


Refund Processing: Refunds are processed within 5 - 10 business days of receiving the returned items. The funds will be returned to the same account or card from which they were sent.


Intellectual Property

Copyright: All content on Karyna Zubalenok’s website, including text, images, and designs, is the intellectual property of Karyna Zubalenok and is protected by copyright laws.


Trademarks: The Karyna Zubalenok’s name, logo, and other trademarks are registered and protected. Unauthorized use is strictly prohibited.


Privacy

Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose information.


Services and Ownership

Our services are provided by ZUBALENOK D.O.O., a company registered in Croatia, with its registered office at Pantovčak 42, 10000 Zagreb, Croatia, 6024793, provides services through the following websites: middlesplit.shop, frontsplit.com, pfbody.online, bfmobility.shop, handmastery.com, zubalenok.shop.


Termination

Karyna Zubalenok reserves the right to terminate or suspend your account and access to the website at its sole discretion, without notice, for any reason, including but not limited to a violation of these Terms of Use.


Changes to Terms

Karyna Zubalenok may update these Terms of Use from time to time. The date of the latest revision will be indicated at the top of this page. Continued use of the website after any changes constitutes acceptance of the revised terms.


If you have any questions or concerns about these Terms of Use, please contact us at support.zubalenok@zbl.agency.


Thank you for choosing Karyna Zubalenok!


Privacy Policy


Welcome to Karyna Zubalenok’s online space!


Our Privacy Policy is designed to offer you a comprehensive insight into the intricacies of how we gather, utilize, disclose, and safeguard your personal information. Our unwavering commitment revolves around ensuring the utmost security and confidentiality of your data, thereby cultivating a foundation of trust in our services.


ZUBALENOK D.O.O., a company registered in Croatia, with its registered office at Pantovčak 42, 10000 Zagreb, Croatia, registration number 6024793, recognises the importance of maintaining the confidentiality, integrity, and security of your personal data (“Personal Data”), and hereby informs you that any Personal Data which you provide through our Website will be processed in compliance with current European privacy laws (Regulation (EU) 2016/679 – “GDPR”) and with any specific local regulations applicable from time to time for the processing of data outside the European Union, together with the principles and general rules of conduct.


Information We Collect

Personal Information: We collect a range of personal information to facilitate your interaction with our Site. This includes but is not limited to, your name, email address, postal address, phone number, and payment details. We collect this information during account creation, order placement, newsletter subscriptions, and your participation in surveys and promotions.


Non-Personal Information: In addition to personal information, we gather non-personal information related to your interactions with our Site. This may include data such as browser information, device type, IP address, geolocation data, and other analytical information. We utilize this data to improve website functionality, optimize user experiences, and analyze broader trends.


How We Use Your Information

Order Processing: Your personal information is crucial for order processing, transaction management, and customer support. This encompasses order confirmation, shipment notifications, and addressing customer inquiries related to purchases.


Communication: With your explicit consent, we use your email address to send you tailored communications such as newsletters, exclusive offers, and updates about our products and services. You can exercise control over these communications by opting out at any time through the provided unsubscribe instructions.


Analytics: Non-personal information is utilized for in-depth analytics, helping us understand user behavior, preferences, and trends. This analysis informs strategic decisions to enhance our website, products, and services for a more personalized and seamless user experience.


How We Share Your Information

Third-Party Service Providers: We may engage third-party service providers to assist in various facets of our business, including order fulfillment, payment processing, marketing, and website analytics. These service providers are granted access to personal information only to the extent necessary to perform their functions on our behalf, and they are contractually obligated to maintain the confidentiality and security of the information.


Legal Compliance: We may disclose your information if required by law, in response to a subpoena, or court order, or when necessary to protect our rights, and property, or comply with legal proceedings.


Security

We implement robust security measures, including encryption, secure socket layer technology (SSL), and regular security assessments, to protect your personal information. While these measures reduce the risk of unauthorized access, we acknowledge that no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.


Cookies

Our website utilizes cookies to enhance your browsing experience. These are small text files stored on your device that track, save, and store information about your interactions with our Site. You have the option to manage cookie preferences through your browser settings.


Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, it will be securely deleted or anonymized.


Your Rights

You have the right to access, correct, or delete your personal information. Additionally, you can inquire about the purpose of processing or object to processing under certain circumstances. To exercise these rights, please contact us at support.zubalenok@zbl.agency.


Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the "Last Updated" date will indicate the date of the changes.


Contact Us

For any questions or concerns regarding this Privacy Policy, please contact our team at support.zubalenok@zbl.agency.


By using our Site, you affirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy. Your continued use of our services constitutes acceptance of any amendments made to this policy.


Thank you for choosing Karyna Zubalenok!


Payments Policy


Welcome to Karyna Zubalenok’s online space!


Our Payments Policy is designed to provide detailed information on various aspects of the payment process to ensure a transparent and secure shopping experience. Please carefully review the following terms:


Payment Methods

We offer multiple secure payment methods to enhance your convenience Stripe (Credit/Debit Cards): accepts Visa, MasterCard, American Express, and Discover. Your card details are securely processed using industry-standard encryption.


Currency

All transactions on Karyna Zubalenok’s website are processed in euro. For international customers, please be aware that the final amount may differ based on the exchange rate applied by your bank or credit card provider.


Security

Your privacy and security are paramount. Karyna Zubalenok’s employs robust security measures to protect your personal and financial information. We do not store credit card details on our servers, and all online transactions are encrypted.


Order Confirmation

Upon completing your order, you will receive a comprehensive email confirmation containing details such as the order number, itemized list of purchased products, pricing, and shipping information. Please review this confirmation carefully, and contact our customer service immediately if you identify any discrepancies.


Sales Tax

Sales tax is calculated during the checkout process. Customers are responsible for any applicable taxes associated with their purchase, as mandated by local regulations.


Cancellations and Refunds

Refer to our detailed Cancellations and Refunds Policy for comprehensive information on order cancellations, refund eligibility criteria, and the step-by-step refund process.


Pricing

While Karyna Zubalenok reserves the right to adjust product prices, any changes made after an order is confirmed will not affect the agreed-upon price for that specific order.


Contact Information

If you have inquiries or concerns regarding our Payments Policy, please do not hesitate to reach out to our team at support.zubalenok@zbl.agency. We are committed to providing prompt and helpful assistance.


Note: We retain the right to update or modify this Payments Policy. Please refer to our website for the most current version.


Thank you for choosing Karyna Zubalenok!


Refund & Return Policy


Welcome to Karyna Zubalenok online space!


At Karyna Zubalenok’s online space, your source for courses, we are striving to enhance your mobility and flexibility. We want you to be delighted with your purchase, and we understand that sometimes returns and refunds may be necessary. Please read our Refund & Return Policy carefully to ensure a smooth and satisfactory experience.


Returns

1.1 Eligibility for Returns


We accept returns within 14 days. We offer a 100% refund if you’ll contact us at any time and for any reason.


1.2 Return Process


To initiate a return, please contact our team at support.zubalenok@zbl.agency with your order number and a detailed reason for the return. Our team will guide you through the return process and provide you with a return authorization.


Refunds

2.1 Refund Timeline


Refunds are processed within 5 - 10 business days of receiving the returned items. The funds will be returned to the same account or card from which they were sent.


Access Issues or Defective Content

3.1 Reporting Problems


If you experience issues accessing the digital content or find defects in the course materials (such as broken videos or missing files), please contact our support team within 48 hours of purchase. Provide a detailed description of the issue and, if possible, screenshots or screen recordings to help us understand the problem.


3.2 Replacement or Refund


We will either restore access, replace the defective content, or issue a refund for the full purchase amount, depending on the situation. Our team will guide you through the appropriate steps to resolve the issue.


Cancellations

4.1 Order Cancellation


If you would like to cancel your order, simply contact our support team. We’re here to help and will process your cancellation as quickly as possible.


Contact Us

If you have any questions or concerns about our Refund & Return Policy, please contact our team at support.zubalenok@zbl.agency.


We reserve the right to update or modify this policy at any time without prior notice. Please review our policies regularly for any changes.


We appreciate your trust and look forward to providing you with exceptional products and outstanding customer service.


Thank you for choosing Karyna Zubalenok!